FormlyStudy Support

For questions, bug reports or suggestions, write to destek@formlyapps.com. We usually reply within a few days.

Frequently asked questions

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone, go to Settings › [your name] › Subscriptions › FormlyStudy Pro, or tap Settings › Manage subscription in the app. After you cancel, Pro stays active until the end of the current period.

My Pro purchase doesn't show up.

Tap "Restore purchases" on the Pro screen in the app. You need to be signed in with the same Apple Account. If the problem continues, write to us.

How do I delete my account?

Settings › Account › Delete account. Your account and the server records linked to it are deleted; the PDFs and cards on your device stay. If you can't open the app, write to us from your registered email address and we'll delete it. If you have a subscription, cancel it separately with Apple.

My cards don't show up on my other device.

With Pro, iCloud sync moves your library between the iPhone and iPad signed in to the same Apple Account: Settings › iCloud sync. By default, PDFs sync only over Wi-Fi.

Where are my documents sent?

Nowhere by default; everything is prepared on your device. If you choose to prepare something in the cloud, only the text that is needed is sent. Details are in the privacy policy.